Regional Clinical Systems Educator (RN)

$43.09 - $52.82 hourly
  • Vancouver Coastal Health
  • Vancouver, BC, Canada
  • Nov 09, 2021
Full time Registered Nurses

Job Description

Vancouver Coastal Health has an exciting opportunity for a Registered Nurse to join the Clinical Informatics team as a Regional Clinical Systems Educator supporting Urgent & Primary Care Centres across VCH.  Apply today to join our team!


As a Regional Clinical Systems Educator with Vancouver Coastal Health you will:

  • Work collaboratively to support Program Educators and Team Coaches in the effective use of the clinical systems to ensure regional standardization of documentation across the health authority.

  • Support the Program Educators and Team Coaches to support their staff in following/aligning professional practice standards with documentation practice.

  • Understand the clinical system and program automated workflows in detail and utilize this knowledge along with both nursing knowledge and expertise, and strong technical computer skills to support the development, successful implementation, ongoing education, support and maintenance of the designated clinical application(s).


  • Work collaboratively with a variety of internal and external users of the clinical system, develop and validate detailed clinical specifications to determine system requirements and participate in user acceptance testing.

  • Act as a liaison between technical teams, clinicians and managers through participation in relevant committees to collaborate in the planning, development and implementation of changes related to designated clinical systems policies, procedures and standards.

  • Use clinical knowledge and technical expertise, strong facilitation skills, as well as system knowledge to evaluate the impact of policies, procedures and standards; to identify clinical issues arising from implementation and to ensure that clinical practice and clinical decision requirements guide the introduction of changes to system design or functionality.


Urgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department – this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers.


UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. They do not replace your Emergency nor your Family Physician access rather enhance access to urgent primary care when your doctor is not available and where you do not need emergency level care.



Education & Experience

  • Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

  • A minimum of three (3) years' recent related experience in a community health care environment, including one (1) years’ experience in leading process improvement initiatives, development and delivery of training programs in a computerized care environment and in the use of computer based client care information systems or an equivalent combination of education, training and experience.

  • Valid BC Drivers license. Local area travel requires the use of a personal vehicle for which mileage reimbursement is paid.

Knowledge & Abilities

  • Broad knowledge of nursing theory and practice within a client/resident/family centred model of care.
  • Broad knowledge of BCCNM standards for nursing practice.
  • Broad knowledge of evidence-based clinical practice.
  • Demonstrated ability to participate in, or co-lead process improvement initiatives.
  • Demonstrated knowledge of electronic documentation.
  • Comprehensive knowledge of teaching and learning principles, methods and tools.
  • Demonstrated leadership skills and the ability to facilitate interdisciplinary health professionals to apply technology and workflow improvement strategies to practice.
  • Demonstrated ability to effectively work with individuals and groups in a consultative/collaborative manner.
  • Demonstrated ability to assess learning needs, prepare training plans, develop instruction strategies and evaluate outcomes of training programs.
  • Demonstrated ability to teach, present, coach and mentor.
  • Knowledge of clinical tools.
  • Demonstrated ability in the use of computer hardware, software and communication applications
  • Demonstrated ability to organize and prioritize workload in a self directed manner.
  • Demonstrated ability to work under pressure in a constantly changing environment.
  • Demonstrated ability to communicate effectively both verbally and in writing and to facilitate group process.
  • Demonstrated ability to set priorities and organize workload in collaboration with others.
  • Demonstrated ability to understand change dynamics and change management processes.
  • Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting. Thank you for your interest in Vancouver Coastal Health.