Program Support Assistant

$20.36 - $22.47 hourly
  • Vancouver Coastal Health
  • COVID-19 Isolation Outreach & Support (Downtown Eastside- DTES), Goldcorp Centre for Mental Health - 2750 East Hastings Street - Vancouver, BC
  • Nov 16, 2020
Full time Healthcare

Job Description

Come work as a Program Support Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Program Support Assistant to join the COVID-19 Isolation Support Outreach Team (for Downtown Eastside- DTES), located at the Goldcorp Centre for Mental Health. Apply today to join our team!


The COVID-19 Isolation Support Outreach Team provides clinical support to marginalized clients who can benefit from support while isolating in their residence during the COVID-19 pandemic. The team provides short term care to clients with a focus on ensuring clients’ immediate needs are addressed. The primarily mandate of the team is to decrease community transmission of COVID-19.


As a Program Support Assistant with VCH you will:

  • Perform a variety of administrative support functions such as inputting client information into computerized client information systems, word processing, composing and signing correspondence, and typing reports and documents.
  • Answer general inquiries related to programs and policies, booking appointments and meetings.
  • Assist the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services.


Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.





Education & Experience

  • Grade 12, graduation from an Office Administration program supplemented by one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
  • Valid B.C. Driver’s license and local area travel requiring the use of a personal vehicle may be required.

Knowledge & Abilities

  • Knowledge of office practices and procedures.
  • Knowledge and proficiency in relevant software. (Word, Excel, graphic applications)
  • Ability to keyboard 5,000 keystrokes per hour.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to work independently and effectively with others.
  • Ability to be sensitive, tactful and diplomatic with clients and the public.
  • Ability to organize and prioritize work.
  • Ability to compile information.
  • Ability to perform relevant calculations.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.