Alphanumeric Systems, Inc.
Halifax Regional Municipality, NS, Canada
Job Description Alphanumeric is hiring Bilingual licensed HCPs (Nurse or Pharmacist) to work remotely for a 24 x 7 COVID-19 Vaccine Contact Center (JNJ) on the 12 AM to 9 AM shift. As an HCP you will report to the Team Lead. Primary responsibility will be to answer inbound calls from health care providers (HCPs), patients and others regarding about vaccines and communicate complex medical information. Highlights of the role: Paid training on pharmaceutical products as well as support processes Fully Benefited ( Medical, Dental, Vision and more) 100% Remote Work Must be able to work 12 AM to 9 AM Ability to work Weekdays & Weekends Responsibilities: Respond to inquiries via phone, email, or web chats from healthcare professionals, consumers, and patients handling adverse events, product quality complaints, HCP and patient education Primary responsibility will be to answer inbound calls from health care providers and patients about medications and...
